After sales service refers to various processes which make sure customers are satisfied with the products and services of the organization. And MRC our Techniques are:
- We stay in touch with our customers even after the deal. Never ignore their calls.
- Also call with our customers once in a while to exchange pleasantries.
- We give our customers the necessary support. Help them install, maintain or operate a particular product.
- If any product found broken or in a damaged condition we can exchanged immediately.
- Via our website and social media our customers any where can register their complaints. And our customer service officers take a prompt action on the customer’s queries, and solving any problems immediately.
- We take feedback of the products and services from our customers; that help us to know our customers better and incorporate the necessary changes for better customer satisfaction